Terms of Use | Faindo

MB One Corp (registration code 307480747)
Laisves pr. 60-1107, Vilnius, LT-05120, Lithuania
Contact: team@faindo.com

1. Parties and acceptance

These Terms of Use ("Terms") govern access to and use of the Faindo platform and website (collectively, the "Service") operated by MB One Corp ("Faindo", "we", "us"). By accessing the Service, creating an account, or accepting an invitation to a team workspace, you ("Customer", "you") agree to be bound by these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

If you do not agree to these Terms, do not use the Service.

2. Service description

Faindo is a B2B platform that monitors what AI language models recommend in response to buying-intent queries relevant to your industry. The Service runs buyer-aligned prompts across AI models, collects and stores model outputs (including brand mentions, rankings, citation URLs, and sentiment assessments), and surfaces insights to help revenue and marketing teams identify where competitors are winning deals in AI-assisted buying conversations.

Faindo is a decision-intelligence and pipeline protection tool. It is not a search engine optimisation tool, a web scraping service, or a competitor intelligence service that accesses third-party systems without authorisation.

3. Account and eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at team@faindo.com if you suspect unauthorised access to your account.

The Service is intended for business use only. By registering, you confirm that you are using the Service in a commercial or professional capacity, not as a consumer.

4. Acceptable use

You agree that you will not use the Service to:

Violate any applicable law or regulation.
Attempt to circumvent, probe, or exploit AI model providers' usage policies or rate limits.
Submit prompts designed to jailbreak, manipulate, or extract training data from AI models.
Resell, sublicence, or provide the Service to third parties as a white-label or standalone offering without our prior written consent.
Harvest, scrape, or index any third-party website, system, or API via the Service in a manner that violates that party's terms of service.
Upload, transmit, or process content that is unlawful, defamatory, or infringes any intellectual property right.
Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.

We reserve the right to suspend or terminate access immediately if we believe a violation of this section has occurred.

5. Fees and payment

Access to the Service requires a paid subscription under a separately agreed order form or commercial agreement. Fees are set out in that agreement. Unless otherwise agreed, subscriptions are billed in advance on a monthly or annual basis and are non-refundable except as required by applicable law.

If payment is not received within the agreed grace period, we may suspend access to the Service until payment is made.

6. Intellectual property

Your content. All brand names, prompts, and other content you input into the Service remain your property. You grant Faindo a limited, non-exclusive licence to process that content solely to operate and improve the Service.

Our platform. The Service, including its software, algorithms, design, and all documentation, is owned by Faindo or its licensors and is protected by applicable intellectual property laws. These Terms do not grant you any rights in the Service beyond the limited right to use it as described here.

AI model outputs. Outputs generated by third-party AI models through the Service are provided "as is". We make no representations about the accuracy, completeness, or fitness for purpose of AI model outputs. You are responsible for evaluating and using those outputs.

7. Confidentiality

Each party agrees to keep confidential the other party's non-public business information and to use it only for the purposes of the commercial relationship. This obligation does not apply to information that is or becomes publicly known through no fault of the receiving party, or that the receiving party independently develops without reference to the disclosing party's confidential information.

8. Warranties and disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by applicable law, Faindo disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI model outputs will be accurate or complete.

We do not guarantee any specific business outcomes, including deal wins, pipeline growth, or competitive improvements, as a result of using the Service.

9. Limitation of liability

To the maximum extent permitted by applicable law, Faindo's total liability to you arising out of or related to these Terms or the Service, whether based in contract, tort, or otherwise, will not exceed the greater of (a) the total fees paid by you to Faindo in the twelve months immediately preceding the event giving rise to liability, or (b) EUR 100.

In no event will Faindo be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or revenue, even if Faindo has been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Faindo and its officers, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from (a) your use of the Service in violation of these Terms, (b) your content, or (c) your violation of any applicable law or third-party right.

11. Term and termination

These Terms remain in effect for as long as you have an active account or subscription. Either party may terminate the relationship at any time on written notice. Upon termination, your right to access the Service ceases immediately. Data deletion follows our Privacy Policy retention schedule.

We may suspend or terminate your access immediately and without notice if we reasonably believe you have materially breached these Terms or if continued access poses a security or legal risk.

12. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of the Republic of Lithuania, without regard to its conflict-of-law principles. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Vilnius, Lithuania.

If you are a consumer in the EU, you may also have the right to use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date on this page and provide at least 14 days' notice before the changes take effect (by email or in-product notification). Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.

14. Contact

Questions about these Terms? Write to us at team@faindo.com.

MB One Corp
Laisves pr. 60-1107
Vilnius, LT-05120
Lithuania